EMOTIONAL INTELLIGENCE: TOOLS TO ENGAGE
AT-RISK YOUTH

First Work’s Webinar Series: Session II

Youth who have experienced trauma and hardships often develop coping mechanisms that make engagement difficult, and for good reason. Apathy, mistrust, aggression, and humour are all armour against further harm.

As service providers, we need to be especially skilled in building trust, setting boundaries, and bridging gaps of understanding. Using emotional intelligence and trauma-informed tools, we will explore how to stay non-defensive, cultivate rapport, and best serve clients who are at-risk youth.

Please join Karen B. K. Chan as she discusses the impact that emotional intelligence can have in connecting with at-risk youth and leading them to success.

Who Should Attend:
Directors, Managers, Job Developers / Coaches

Participants Will:

  • Learn threshold concepts about emotion, human dynamics, and coping with trauma

  • Observe how to build trust and rapport through real-life scenarios

  • Debunk common myths about communicating across difference

  • Apply skills and theory to their own settings

Space is limited for this session. Reserve your spot today.

REGISTER NOW

SCHEDULE

Date: Wednesday November 15th, 2017
Time: 10:00 a.m.–11:30 a.m.
Q & As Included

FEATURED SPEAKER

Karen B. K. Chan
Karen B. K. Chan

FluidExchange
www.fluidexchange.org

Become a Member

Join us in delivering accessible, high quality, outcomes-based employment services to young people seeking opportunities.

JOIN US NOW